You can redeem the balance you deposited into your TURGAME.com account using the same payment method you used to upload the balance. For example, if you have loaded a balance with EFT / Money Transfer, the refund will be made to your bank account, and the balance load transactions you will make with your credit card will be refunded directly to the relevant credit card. After making any purchases with your balance, no money or product refunds are possible because the products you purchase are covered by digital content. On the other hand, if you use a portion of the balance you have uploaded to TURGAMEcom, the rest of the balance will not be refunded. In order for your refund request to be approved, you must not have taken any action with the balance you have uploaded.