I paid using Bitcoins, but my order is still pending.

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Paying with bitcoins is somewhat difficult and can sometimes cause problems with failure of payment or low payment.

If you paid for your purchase using Bitcoins and your order is stuck in “Pending” or “Awaiting payment”, please make sure to contact your Coingate operator first – https://support.coingate.com/

Tell them about your bitcoin payment and they will be able to check if everything is fine. It is best to check with them first because such problems usually occur before your funds reach our system in TURGAME.