My order status was Authentication. What should I do?

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For your and our safety, we will request a brief verification from you.

If you paid with Credit Card, follow the steps below:

1) Write on a Paper and take photo: I paid {order_total} for my order #{order_number} from Turgame.com with my credit card whose last 4 digits are **** (write your card last 4 digits code) And write: {first_name} {last_name} / date / signature

2) Take a photo of the ID. It is sufficient that your name and surname appear in the photo.

3) Put your ID, Card and handwriting side by side and take a single frame photo and upload it.

https://support.turgame.com/security/

Note: We do not accept scanned images with photocopiers and scanners. If you do not perform the verification, your order will be canceled.

Example Images: