Welcome to TURGAME Support Hub

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Account

How do I become a member?

How do I login?

Forgot Password, What Should I Do?

How do I change my password?

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Buying

How can I order?

When will my order be delivered?

How can I track my order?

How do I use the gift card I bought?

See all 7 articles

Payments

How long does it take?

What payment methods can I use?

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Problem Solving

My transaction has failed. What should I do?

My order has just been refunded, what should I know?

My order is processing. What does that mean?

I want to cancel an order. How can I do that?

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Money Back

I bought a key by mistake and didn’t use it

Can I return the product that I buy?

I gave up buying the product, how do I get my money back?

Can I return the product I purchased?

See all 4 articles

Security

Is my credit card information stored?

What are your security criteria for Credit Card Payment?

Do I have to add phone number to my account? Why should I?

My order status was Authentication. What should I do?

See all 6 articles

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