Verification Procedure

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1. What is Verification Required?

The verification process is done for your and our safety and to prevent credit card fraud. We request verification on orders that get caught in our security filter. Orders from customers who do not verify will be returned. Verification is done only once. No further verification is requested for the orders of the verifying customer.

2. If you paid with Credit Card, follow the steps below:

a) Write on a Paper and take photo: I paid {order_total} for my order #{order_number} from Turgame.com with my credit card whose last 4 digits are **** (write your card last 4 digits code) And write: {first_name} {last_name} / date / signature

b) Take a photo of the credit card you paid with. Only the last 4 digits and name of your card should be visible.

c) Upload your handwriting and credit card as a single photo in a single frame.

Example Photo:

3. If you paid with Another Payment Methods, follow the steps below:

a) Write on a Paper and take photo: I paid {order_total} for my order #{order_number} from Turgame.com And write: {first_name} {last_name} / date / signature

b) Take a photo of the ID. It is sufficient that your name and surname appear in the photo.

c) Upload your handwriting and ID as a single photo in a single frame.

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